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Customer comments


Customers who call us are asked to comment on their experience. We generally receive several opinions per day. They are automatically published here without any edits or deletions. We have so far received a total of 25,066. Below are the most recent:

The latest 25 comments are being displayed.
  • good (24)
  • average (1)
  • poor (0)

good
21st September 2018 at 09:30
Derek was very helpful and your new products look great

good
21st September 2018 at 08:00
VERY HELPFUL

good
20th September 2018 at 21:26
He was very helpful and clearly answered my questions. Very personable.

good
20th September 2018 at 17:44
Erin was awesome and answered all our questions perfectly and professionally.

good
20th September 2018 at 17:31
Jeroen altijd welkom voor een koffie. Bedankt!

good
20th September 2018 at 17:18
Very good service, the advisor that I spoke to (Matt Winn) was very knowledgeable to say the least.

good
20th September 2018 at 16:39
Exceptional fast pickup clear conversation

good
20th September 2018 at 16:22
Was unsure of the product I needed, the guidance on the phone was first class to get me to the correct product Thank you very much. I have just placed my order from your help

good
20th September 2018 at 16:07
Both customer service representatives were very knowledgeable and happy to help. Solved the issue and system back up and running in no time.

good
20th September 2018 at 15:16
Friendly and helpful and efficient on the telephone

good
20th September 2018 at 13:49
professional and prompt, all information presented immediately many thanks please pass my appreciation to Molly

good
20th September 2018 at 13:44
Friendly telephone manner; giving very clear and efficient advice.

good
20th September 2018 at 12:53
Great tech support

good
20th September 2018 at 12:47
Dan was very helpful and very pleasant to speak with and came across as very professional.

good
20th September 2018 at 12:25
Positive,

good
20th September 2018 at 12:12
The lady that I spoke to was very polite, friendly and gave clear advice quickly. If there was an option for excellent in the above I would have selected it. I don't usually do feedback as I am very busy, but felt I should acknowledge the good service. Please pass on my thanks to her.

average
20th September 2018 at 11:37
The man I first spoke to was really helpful. I had to call him back but got through to a lady who, although provided basic advice, was rude and patronising. I guess she was having a bad dad

good
20th September 2018 at 11:25
Het was een goede training met veel afwisseling en techniek. Jeroen bedankt!

good
20th September 2018 at 11:16
Ran Bradu dealt with my call professionally and politely, he was also very knowledgeable with the product.

good
20th September 2018 at 11:15
Great service as always - Thanks

good
20th September 2018 at 10:15
Excellent technical support as usual, very patient and very helpful, lots of help in setting up fairly complex settings on net2 software for a tennis club. Thank you

good
20th September 2018 at 09:39
Ran was very helpful and quick with his follow up. Thank you Mel

good
20th September 2018 at 09:33
Extremely helpful and friendly as always. One of the best tech helplines there is.

good
20th September 2018 at 09:15
Very freindly and helpful!! well done all.

good
20th September 2018 at 09:04
Useful call and always very helful

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