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Customer comments


Customers who call us are asked to comment on their experience. We generally receive several opinions per day. They are automatically published here without any edits or deletions. We have so far received a total of 27,076. Below are the most recent:

The latest 25 comments are being displayed.
  • good (25)
  • average (0)
  • poor (0)

good
19th March 2019 at 15:29
Helpful as always. Great company to deal with

good
19th March 2019 at 15:25
Excellent service. Fast, efficient and freindly.

good
19th March 2019 at 15:19
Callie Tweed was exceptional. even though we did not buy the kit from you as we can't she went out of her way to listen to the problem I have take the email I sent her and has come back with a request for further information which I am waiting for from my customer. She was polite very knowledgeable about the issue and enthusiastic to help. She is a credit to your company. I wish more companies had people like Callie.

good
19th March 2019 at 14:18
Issue was handled quickly and effectively. By far my best experience of any company's customer support for many years.

good
19th March 2019 at 14:16
You should ad an excellent as that is the service I had!!

good
19th March 2019 at 13:50
Very helpful.

good
19th March 2019 at 13:25
The training was GREAT.

good
19th March 2019 at 13:15
All good

good
19th March 2019 at 08:22
Very informative and friendly. Great to see new products. Always a pleasure.

good
19th March 2019 at 07:47
Robin was a great help

good
18th March 2019 at 21:29
Our trainer, Blake, was very knowledgeable of the Paxton product and open to comments about other products and client wishes. I don't think he was use to having a room full of guys with our kind and time of experience. The class was very good overall.

good
18th March 2019 at 19:27
Spoken with Judith, absolutely amazing, Product knowledge is unreal and extremely friendly!

good
18th March 2019 at 17:23
Helpful, Told me exactly what was needed to resolve my issue and although the ticket is ongoing, we have an action plan!

good
18th March 2019 at 14:55
Brilliant as always

good
18th March 2019 at 11:51
VERY GOOD

good
18th March 2019 at 11:44
Excellent service

good
18th March 2019 at 11:03
failure to login to Net2 was caused by Windows update FYI removed 2 updates automatically installed 12th & 13Th march, now able to login ok.

good
18th March 2019 at 09:39
Very good, sorted out all my questions, thanks

good
18th March 2019 at 09:36
Chris and Steve were great hosts and clearly knew what they were talking about

good
18th March 2019 at 09:19
très bon contact

good
18th March 2019 at 08:21
goed & duidelijk

good
18th March 2019 at 06:22
Mark is a dream to work with, very professional and always willing to assist.

good
17th March 2019 at 13:21
Updated my details and answered my questions quickly and clearly. many thanks. Andy

good
15th March 2019 at 23:14
Great service and much appreciated , person I spoke to very helpful . Thank you

good
15th March 2019 at 20:03
Zou mooi zijn om ook een keer een paar camera ‘s toe te voegen aan het systeem dus dan bedoel ik ook net als nu met de controllers het aansluiten en programmeren in Paxton daarvan .

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